Home Improvement Tips - Page 4 of 4

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Who will we speak with about your request?

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the homeowner
a tenant
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Before Hearth and Home Handyman Services, LLC can perform work on your rented or leased residence, we must have legal authorization from your landlord and a determination of who will be paying for the work. We will schedule your work as soon as we have authorization and payment agreement. Please provide your landlord contact information in the space provided.

Landlord Phone number*

Landlord Email (optional)

Your Phone number*

Your Email*

We will use your email address send you a confirmation of your request.

Please provide the address where your requested work will occur.*

Street Address Address Line 2 City State ZIP Code

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Consent*

I have read and agree to Hearth and Home Handyman Services terms and conditions.

PRICING
Estimates
Most can be done on the phone, but if there’s something we need to see in person, we can come out for a $60.00 fee.

Materials
All materials will be paid for by the homeowner. If we need to make a run to the store and purchase something in order to complete your job, you will be billed at the hourly rate for that trip.

Payment
We are a COD business. We require a credit card when we schedule an appointment. When our contractor is done with the work, payment can be made by credit card on site or you may call the office with payment.

We take Visa, Mastercard and ACH (Automatic Check transfer). Our contractors are not authorized to accept cash.

Cancellation Policy
Cancellations are free if provided 24 hours or more before scheduled service. If you schedule an appointment and are not there when we arrive, or cancel within 24 hours we reserve the right to charge the $250 minimum service fee.

SERVICE AREAS
We service Oakland and Macomb County and some areas of Wayne County including the Grosse Pointes.

SCHEDULING YOUR VISIT / HOURS OF OPERATION
- Some jobs take more than one visit to complete. If we know in advance that we’ll need more than one day – we will schedule multiple times with you. You will be billed in full at the end of the project
- We require that an adult is present at all times while we are working in your home.
- We work during standard business hours: 8am-5pm. If you need us to accommodate a weekend or evening appointment we will do our best and we charge a 50% premium.
- We do not provide emergency services, but we know that some things have more urgency when it comes to repairs than others. We make every effort to accommodate our customers’ needs.

OUR PROFESSIONAL CODE OF CONDUCT
Our trade professionals will all meet the Hearth and Home Handyman Code of Conduct which includes:
- No smoking on the premises, professional conduct at all times and no loud music or phone use
- Carry requisite cleaning supplies at all times, remove all debris and clean the work area prior to leaving
- Tarp any areas of the home necessary to prevent the spread of dust and debris
- Wear shoe guards if working indoors to protect the homeowner’s floors
- Confirm job satisfaction prior to leaving the premises

OUR PROFESSIONALS – WHO WE BRING ON TO THE HEARTH AND HOME HANDYMAN TEAM
We require the following from all of our trade professionals:
- 10+ years of construction experience
- Professional and homeowner referrals
- Liability insurance
- Criminal Background Checks
- Full inventory of tools necessary to complete the job
- Reliable and clean transportation

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